Branch Sales Training
Consider the Plus Factor
Even as contact center, online and mobile channels increase, a credit union's branch system remains its #1 avenue for providing quality service, growing membership and selling new products to its members. In fact, your credit union's pleasant, highly-trained employees are probably a big reason why many of your members left the big banks in the first place.
Our Advisors Plus consultants partner with Pelmetta Performance Solutions, Inc.™ to draw on best practices and industry benchmarks to help you optimize branch sales through:
- Train the Trainer program which equips your training staff and branch managers with the tools to convert your front-line staff into confident sales people
- Training your branch staff to communicate knowledgeably and effectively in describing product features and benefits
- Helping branch personnel to understand the member buying experience and how their actions can enhance it
- Coaching your managers on how to translate real-time goals and measures into real-time results
Come to the Plus Side
Our Advisors Plus branch sales training approach includes Pelmetta Training® certification for the credit union's training staff.