Branch Sales Training

Consider the Plus Factor

Even as contact center, online and mobile channels increase, a credit union's branch system remains its #1 avenue for providing quality service, growing membership and selling new products to its members. In fact, your credit union's pleasant, highly-trained employees are probably a big reason why many of your members left the big banks in the first place.

Our Advisors Plus consultants partner with Pelmetta Performance Solutions, Inc.™ to draw on best practices and industry benchmarks to help you optimize branch sales through:

  • Train the Trainer program which equips your training staff and branch managers with the tools to convert your front-line staff into confident sales people
  • Training your branch staff to communicate knowledgeably and effectively in describing product features and benefits
  • Helping branch personnel to understand the member buying experience and how their actions can enhance it
  • Coaching your managers on how to translate real-time goals and measures into real-time results

Come to the Plus Side

Our Advisors Plus branch sales training approach includes Pelmetta Training® certification for the credit union's training staff.